

TeamViewer is a German remote access and remote control computer software, allowing maintenance of computers and other devices. Windows, macOS, Linux, Android, iOS/ iPadOS Yes, please visit the vendor's website for a security overview or you can review the vendor's security documentation.15.29.4 / 26 April 2022 13 months ago ( ) ġ5.29.96 / 26 April 2022 13 months ago ( ) ġ5.29.1 / 4 May 2022 12 months ago ( ) If your network or Internet connection is not working, we will not be able to connect to your computer until it is fixed.Ī. Please open a web ticket via or call the Partners Service Desk 6 to set up a date and time to get help.Ī. This looks great, how do I get support from ERIS and be able to use this software?Ī. Yes, the connection between the two computers uses SSL 256 Bit AES encryption. Is the connection between my computer and the ERIS User Support Technician secure and encrypted?Ī. No, you just need to download it and run the application. There also is no processes or programs that run in the background.Ī. There are no hidden processes or software that are installed on your computer. The password changes everytime the software is loaded. No, for us to access your computer you need to launch the application and provide the ID number and password. Will ERIS Techincal Support always have access to my computer if I use the Teamviewer software?Ī. Mac OS X 10.11 and newer (including Mojave).Ubuntu, Debian, Redhat, CentOS, Fedora, SUSE.TeamViewer v15 is available for the following operating systems: Linux You can be located on the Partners network (wired or wireless) or anywhere connected to the Internet. TeamViewer QuickSupprt (QS) lets ERIS User Support Technicians connect to your computer to provide assistance. ERIS offers remote computer support solution to our users called TeamViewer.
